New ideas do not come about because leaders say, “Innovation is a priority.” Original thinking happens when leaders create the conditions for it.

Ambiguous authority can derail decisions in any organization. But leaders have options to prevent that uncertainty from become a roadblock to effective decision making.

Focusing on the wrong problem can lead to confusion, making effective decisions difficult. Get clear about the real issue so you can get back in the driver’s seat and focus on your mission.

No one likes feeling backed into a corner. Being a leader sometimes means making tough choices. It’s not fun. But it’s the job. And sometimes there really is a better option…

A Pros/Cons List is a great tool. But for high-consequence choices, or when selecting between options that are good for different reasons, a more formal approach - like a trade study - can help.

Complex decisions can feel overwhelming. Simplify your choices by identifying overlapping decisions, using questions to sort through options, and looking out for emotional roadblocks.

Being aware of the potential for bias is a strong start to overcoming its potential influence. Intentionally managing bias in decision-making processes can help your team make more effective choices.

Some decisions trigger emotional reactions. Having a plan to address stakeholder feelings can prevent concern over blowback from standing in the way of making an effective choice.

It’s reasonable to be concerned about ensuring everyone is on board with big decisions. But instead of consensus, cultivate commitment from key stakeholders and acceptance from everyone else.

Sometimes what our gut tells us conflicts with others' expectations or with what’s easiest to do. Get clear about your reluctance to trust your instincts to overcome that hesitation.

Fear of making a “wrong” choice can hinder decision making. Giving voice to those fears, but putting them in proper perspective, can help us construct better plans and lead with confidence.

It can be hard to know where to start in the face of a daunting decision. Identifying your hang-ups can help you get unstuck. Here are ten common decision roadblocks and how to get around them.

Many leaders try to make tough messages seem more palatable than they are. The result is an erosion of trust. Leaders can build trust instead by delivering bad news forthrightly and compassionately.

Letting go of a member of the team is never easy. But when their performance or behaviors create problems for the team, it might be the best decision for the team - and for them. Here’s how to decide.

Appreciating others isn't just for rewarding big results. By recognizing the value team members bring to the mission in their everyday roles, leaders can bring out their best.

Finding useful feedback within criticism while navigating your own emotions can be challenging. But it can be the key to improving your organization and to becoming a better leader.

Without conflict, teams cannot solve problems effectively. But without belongingness, conflicts can turn toxic. Mission-driven leaders foster inclusive conflict to help their teams succeed.

A key role of leadership is creating an environment where feedback and other important information is shared. But it’s not enough to just ask questions. We must lead with inquiry, not ideas.

Sometimes we fall into a trap of treating clients or constituents one way, and our own teams and colleagues another. Strive to be authentically compassionate with everyone, regardless of their role.